Manage relationships with managed service providers, ensuring adherence to SLAs and service quality.
Oversee day-to-day service delivery for revenue cycle applications, resolving escalations and driving improvements.
Lead planning and support for domain applications, ensuring alignment with governance, security, and compliance standards.
UnityPoint Health is a health system providing patient care across multiple regions. It is a recognized top workplace in healthcare with a competitive total rewards program and a focus on fostering a culture of belonging and employee development.
Own and improve quarterly planning, portfolio management, and operational reporting for the Technology organization.
Facilitate governance forums, ensure cross-organizational alignment, and develop a team of project and operations professionals.
Drive operational excellence through data-driven dashboards, process design, and leveraging AI tools for automation and efficiency.
HealthEdge delivers excellent software and services to its customers. The company is committed to building an inclusive workplace that supports diverse representation and where employees can belong and make an impact.
Design and implement a comprehensive, scalable global event security framework aligned with ServiceNow's growth trajectory.
Provide end-to-end security oversight for all ServiceNow corporate events.
Develop and manage annual event security budget, ensuring cost-efficiency while maintaining operational effectiveness.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Coordinate daily service team activities and workload distribution.
Provide support to Key Accounts and ensure service performance on-site.
Drive service performance and continuous improvement.
Bruker is a leading analytical instrumentation company, offering advanced solutions across research and development. With over 11,000 employees in over 90 locations, they focus on improving product safety, accelerating time-to-market, and enhancing quality of life through innovation.